Privacy Policy

A legal disclaimer

Effective Date: 07-01-2024
Last Updated: 03-01-2025

HeyeHelp LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://heyehelp.com (“Website”), use our services, or otherwise interact with us.

By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect personal and non-personal information from you in several ways:

a. Personal Information

You may provide us with the following personal information:

Name
Email address
Phone number
Mailing address
Payment details (processed via third-party providers)
Service request details
Feedback and communication history

b. Non-Personal Information

This includes data automatically collected such as:

IP address
Browser type
Operating system
Pages viewed
Device identifiers
Time and date of visit

2. How We Use Your Information

We may use the information we collect to:

Provide, operate, and improve our services
Schedule and confirm service appointments
Process payments and invoices
Communicate with you about updates, promotions, or service alerts
Improve customer support and user experience
Comply with legal obligations and law enforcement requests

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service providers and contractors performing work on our behalf
Payment processing companies
Legal authorities, if required by law
Successors in the event of a business transfer, merger, or acquisition

All third parties are contractually obligated to maintain the confidentiality and security of your information.

4. Your Privacy Rights

Depending on your location, you may have the right to:

Access and request a copy of the data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at connect@heyehelp.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system is ever fully secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will promptly delete it.

8. External Links

Our Website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes constitutes your acknowledgment and acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

HeyeHelp LLC
1722 NW Raleigh St, Suite 217
Portland, OR 97209
Phone: (360) 362-0126
Email: connect@heyehelp.com